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can_t_edit_create_invoice

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can_t_edit_create_invoice [2016/06/03 15:43]
swind created
can_t_edit_create_invoice [2016/06/03 16:04] (current)
swind
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 ====== Overview ====== ====== Overview ======
  
 + 1 - You try to edit an existing invoice and you are unable to double click on it, or open it by clicking on the edit button. 
 + 2 - Or you try to create a new invoice and nothing happens. 
 + 
  
 ====== Solution ====== ====== Solution ======
  
 +The most likely cause is that the terminal was once set up with a Credit / Debit card pin pad attached.
 +
 +Verify that the client is not sharing terminal numbers on different PCs.
 +
 +Then check the setup wizard and if one is set up in the payment processor setting, set it to None.
 +
 +Verify that it is now fixed by opening another invoice, or try to edit one.
   ​   ​
  
 == Steve Wind - June 3, 2016 == == Steve Wind - June 3, 2016 ==
can_t_edit_create_invoice.txt · Last modified: 2016/06/03 16:04 by swind