can_t_edit_create_invoice
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can_t_edit_create_invoice [2016/06/03 15:43 (8 years ago)] – created swind | can_t_edit_create_invoice [2016/06/03 16:04 (8 years ago)] – swind | ||
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====== Overview ====== | ====== Overview ====== | ||
+ | 1 - You try to edit an existing invoice and you are unable to double click on it, or open it by clicking on the edit button. | ||
+ | 2 - Or you try to create a new invoice and nothing happens. | ||
+ | |||
====== Solution ====== | ====== Solution ====== | ||
+ | The most likely cause is that the terminal was once set up with a Credit / Debit card pin pad attached. | ||
+ | |||
+ | Verify that the client is not sharing terminal numbers on different PCs. | ||
+ | |||
+ | Then check the setup wizard and if one is set up in the payment processor setting, set it to None. | ||
+ | |||
+ | Verify that it is now fixed by opening another invoice, or try to edit one. | ||
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== Steve Wind - June 3, 2016 == | == Steve Wind - June 3, 2016 == |
can_t_edit_create_invoice.txt · Last modified: 2021/05/11 21:56 (3 years ago) by etunacao